Privacy Policy

Privacy Policy

Effective Date: 03/01/2025

Veteran’s Promise Consulting ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or use our services.

By accessing or using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

Full name

Email address

Phone number

Mailing address

Military service-related information provided voluntarily for claim assistance purposes

Appointment details and communications

Payment and billing information (processed through secure third-party providers)

We may also automatically collect certain information when you visit our website, such as:

IP address

Browser type

Device information

Pages visited and time spent on our site

Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

Provide and manage our consulting services

Communicate with you regarding appointments, services, and account-related matters

Send transactional messages such as reminders and updates

Send marketing or promotional messages (only if you have opted in)

Improve our website, services, and user experience

Comply with legal and regulatory requirements

3. Text Message (SMS) Communications

If you opt in to receive text messages from Veteran’s Promise Consulting, we may send you:

Transactional messages related to your account or services

Appointment reminders and claim-related updates

Marketing or promotional messages (only with separate consent)

Message frequency may vary. Message and data rates may apply. You may reply STOP at any time to opt out or HELPfor assistance.

Consent to receive text messages is not a condition of receiving services.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.
We do not share or sell your phone numbers.

We may share your information only with:

Trusted third-party service providers who assist us in operating our business (e.g., scheduling, payment processing, SMS delivery)

Legal or regulatory authorities if required by law

Partners involved in obtaining medical evidence or documentation, only with your authorization

All third parties are required to maintain the confidentiality and security of your information.

5. Cookies and Tracking Technologies

We may use cookies and similar technologies to enhance your experience on our website. You may choose to disable cookies through your browser settings; however, some features of the website may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. While no method of transmission over the internet is 100% secure, we strive to use commercially acceptable means to protect your data.

7. Your Privacy Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you

Request corrections to inaccurate information

Request deletion of your personal data, subject to legal obligations

Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the information below.

8. 3rd Party Information Sharing
Veteran's Promise Consulting will not share your information with any other third party.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website or services constitutes acceptance of those changes.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Veteran’s Promise Consulting
Website: https://www.veteranspromiseconsulting.com
Phone: 925-336-7961

Veteran’s Promise Consulting is a private consulting company and is not affiliated with or endorsed by the U.S. Department of Veterans Affairs.